OMEGA Boutique - La Cantera Shops

Went in to get some links taken out from a collectors edition omega my boss gave me and I was greeted warmly at the door. Amy helped size my watch perfectly. Very professional and made me feel right at home! I will be back as my collection grows! Thanks!

Glad I found this picture on one of the previous reviews of Omega since I didn't get her name. This lady flat out ignored us when we walked into this store. If you look at my reviews, I don't have very many as I only write about exceptional experiences or terrible experiences. Well this was a very terrible experience. Walked in excited to buy an Omega watch from an actual store location since I've only bought from authorized dealers and wasn't even greeted. The other guy was helping assist another customer so that's understandable but this girl was literally just standing there not helping anyone. I was there for 5 minutes looking around and not a single Can I assist you" or "Welcome" I was honestly very upset and walked out. Won't be back to this store. If you want great service

Bought two watches today from Alex! My family and I got two heirlooms and we couldn’t be happier with the purchase. Alex was so patient with me throughout the process and he even had George train me on all of features and technical functions. The pairing of George and Alex was awesome and I couldn’t ask for a better experience from such a great watch brand. Go to Alex for your next watch and make sure George tunes everything up and gets you fully fitted from the technical side.

I am a watch collector having 22 wrist ornament in my collection ranging from seikos to Breitlings tudors Rolex and of course Omegas. Unfortunately I have not bought any of my omegas from this store as I travel around the world collecting watches but I always come to this store to get my Omega sized to my wrist as if a gentlemen would get a custom suit sized perfectly to fit like it was painted on. The reason for this is my home base is San Antonio, and the only man I’ll let my Omega timepieces sized is by Jorge Carmenaty. He is truly a master of his craft and gives customers or potential customers that walk into his store with the utmost care and attention that makes you feel like a million bucks when you walk out. Jorge thank you! Just had my 4th omega speedy Safire sandwich sized perfectly to my wrist, and your professionalism and knowledge of horology is most appreciated by this watch addict. For the store manager … bc of Jorge I’ll make it a point to buy my 6th omega from your store and it is entirely due to my most satisfied customer experience given entirely by this gentleman you’ve got running your boutique!

First time shopping at omega boutique and had an amazing experience! Mary Bass and her amazing crew help us pick out a watch that would fit best for our brother and we decided on the omega Moon watch. Definitely will be shopping at this store often! Thank you!

When you purchase luxury goods, you expect to have a luxury experience. I was in San Antonio for a conference, wandered into the Omega Boutique, and was blown away by their professionalism and knowledge! The sales associate, Cheyenne Maestas, and the boutique manager Amy Scott were exceptional! If you are looking for a luxury experience, this is the place!

What a great first experience. Went in not thinking the watch I was looking for would be there and lo and behold it was there. I worked with Mary and she was friendly inviting and most importantly knowledgable on Omega Watches. I went back about a month later to pick up a watch band I also ordered and as expected great service and help. Amy switched my watch band and was a pleasure to work with as well. Great team, and a great selection at this Boutique. I wouldn't hesitate to go back and work with this team again.

Wonderful customer service with very knowledgeable staff. Great time pieces available all the time and they will do anything to get you something if they don't have it. Their customer appreciation nights are great. They brought a lot of pieces from the museum to show off the history of Omega. Looking forward to the release of the 50th anniversary Moon Watch.

Best customer experience at an omega boutique you can find . Extremely well managed store and friendly crew. Keep up the great work Amy ! Always a pleasure stopping by the store. If you looking for an omega, this is the place to go to.

Update/03/08/23. Jorge no longer works here. Bummer! The staff are always friendly, fast, and efficient. Had to bring in our De Villes in for checkup and service. Unfortunately, both needed maintenance that can not be conducted on site. Both watches were sent in. We received one back this morning here on South Padre. This shop maintained continuous contact and overnighted one that was finished. Exceptional customer service right there.. Patiently waiting for mine to be fixed. At least I have my Seamaster till the De Ville is returned. It's always a pleasure working with this Omega store!Plotted. Scouts Out!